Slowing down is accelerating
One of the most influential inhibitions in our daily hunt for results, both professional and private, is the lack of deceleration. Or better said: our apparent inability to dare to slow down.
Fast, faster, fastest is the formula that’s seemingly inseparable from achieving success, finding answers, and get results. Results that are invariably translated into targets, deadlines, delivery dates and milestones.
In my daily coaching practice, I see target- and result orientation deteriorates into processes where there’s no time left for contemplation. Contemplation leading to a deeper connection with self and others. Leading, also, to laying barely related questions, needs and feelings.There is no time for emphatic listening if we know what that means in the first place, or a sincere interest in the story underneath people and their needs. Our actions seem to be solely directed by getting to our goal via the shortest and most efficient route.
Most sales managers demand that we should listen better to our customers, show customer intimacy; at the same time, the results of this are getting translated into short-term actions and targets. Really slowing down to contemplate a customer’s deeper questions and needs is considered as losing precious time, an unproductive hick-up on our way to results.
This story is about the enormous paradox of the declaration that is required to achieve quantum leaps in results.
Roderick Brodero, Docent Persoonlijk Leiderschap en coach, Nyenrode Business University